firehouselistens.smg.com – Firehouse Subs Guest Satisfaction Survey

by admin February 18, 2022
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Firehouse Subs Guest Satisfaction Survey

The mission of Firehouse Subs is to provide the customers with hearty and flavorful food along with heartfelt service. To carry on these purposes, it is important to know what the customers are thinking about them and what are they want from Firehouse. Firehouse Subs Guest Satisfaction Survey is a way to collect those data and utilize them to improve and enhance the customer experience. Therefore, take a brief online Firehouse Subs customer satisfaction survey and tell Firehouse Subs what are your likings. And, get rewarded with a free drink and an opportunity to win a $500 prize check.

About Firehouse Subs

Firehouse Subs is one of the leading fast-casual restaurant chains and one of the best franchises in the United States. The Sorensen brothers, Chris and Robin Sorensen started the restaurant in 1994 in Jacksonville, Florida. Now, the chain has grown to over 1200 restaurants in the 46 States, Puerto Rico, and Canada under its present CEO, Don Fox. Firehouse Subs menu features various subs in categories of hot specialty subs, build-your-own subs, local specials, salads, pairs, kids, extras and catering.

Firehouse Subs Guest Satisfaction Survey Sweepstakes Prize

A Validation Code to receive a Free Medium Drink with any sub or salad purchase on the next visit to any Firehouse Subs location.

Plus, a chance to win a $500 check in the Firehouse Restaurant Group Inc. Customer Survey Sweepstakes

Firehouse Subs Survey Sweepstakes Rules & Conditions  

  • Entrants must be legal residents of the participating countries.
  • The participation age is at least 16 years at the time of drawing entry.
  • Not be an employee, representative, or representative of the Firehouse Restaurant Group Inc. and the survey administrator and any of its subsidiaries, licensees or affiliates or a member of their immediate families.
  • Visit a Firehouse Subs of the participating countries lately and receive a purchase receipt with a validation code and survey invitation.

How to Enter Firehouse Subs Guest Satisfaction Survey Sweepstakes

Firehouse Subs Guest Satisfaction Survey

Online and mail-in entry, in both ways you can participate in the Firehouse Subs Customer Satisfaction Survey Monthly Sweepstakes. The only difference in the online method is that here you must have a valid Firehouse Subs receipt. You can choose any of them at your convenience. Below are the steps to help you enter the Firehouse Restaurant Group Inc. Customer Survey Sweepstakes.

Online Survey Entry

  • Visit the site on your Firehouse Subs receipt or go to https://firehouselistens.smg.com/
  • Choose your invitation type based on the location of the validation code in it.
  • Enter the 18 or 20-digit Validation Number and Total Amount spent from your Firehouse Subs receipt in their respective fields on the page as shown in the receipt image posted right-hand side of the entry fields for
  • Click on the “Start” button, and complete your Firehouse Subs guest survey
  • Fill out the sweepstakes registration form with your full name, complete mailing address, phone number, and email address to get one free entry to the applicable monthly draw.

At the end of the survey, you will receive your Firehouse Subs Survey Completion Code. Write the code in its specific space on your original survey invitation receipt. Present the coded receipt to any Firehouse Subs restaurant while purchasing a sub or salad to redeem your free medium drink.

Also Read: GameStop Customer Experience Survey

Mail-In Entry

In the second method where you do not need any purchase and any survey just have to send a request letter for Firehouse Subs sweepstakes entry by mail. To do that, take a 3” × 5” card and hand-print your name, address, day and night telephone number, and age. Place it in a standard business-size #10 envelope with sufficient postage and send it to the following address.

Firehouse “Customer Survey” Sweepstakes

PO Box 428
Macedon, NY 14502-0428

Your postmark date will be considered as your date of entry in the sweepstakes.

A Few Important Notes on Firehouse Subs Survey & Prize Draw

  • Each completed Sweepstakes registration form will generate one entry to the Firehouse Subs Guest Satisfaction Survey Sweepstakes.
  • Bulk shipments of entries are not accepted; you must send each envelope individually.
  • The entry limit is one per person, per month, per mailing or email address irrespective of entry method.
  • The mail-in entry participants do not get the free drink offer redemption.
  • 12 Monthly Prizes, each Monthly Prize of $500, will be awarded in an entire sweepstakes period and the total prize pool is $6000.
  • One winner will be drawn in each monthly prize drawing
  • After being notified by telephone or email the winners must respond within 7 days and complete the required paperwork.
  • The Canadian citizen winners need to answer the skill-testing questions to claim their prizes.

Contact Information

Firehouse Subs Customer Service Number: 1-888-289-6185

Mailing Address:

Firehouse Restaurant Group Inc.
12735 Gran Bay Parkway, Suite 150
Jacksonville, Florida 32258

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